Technical Support

At Isys Design, we prefer to take a proactive approach when it comes to IT support. Most small businesses wait until it is too late to call for support. Under our IT management plans, we work to keep your computers and network running smoothly. We also help you to develop a disaster recovery plan in the event of a catastrophic event. 

	Desktop Computers Your desktop computers belong to your company not your employees. They can be the backbone of your productivity and income. If they become unavailable or fail, you risk the potential of lost income. To compound this, if you attempt to repair your own computers, who's minding th business?
	Networking From wireless to wired networking, we can design it,  install it and document it. During a recent (August 2006) wireless survey in the Killeen area, Isys Design found approximately 62% of wireless access points installed without any security. If we know they are there so does anyone with a wireless network card in their PDA or laptop.
	Disaster Recovery We've seen it, heard about it, and maybe even witnessed it. Are you prepared for fire, flood, and severe weather? Do you do regular backups of critical data on a regular basis? Where do you store the backups? Do your backups work? How old are your computers? Do the hard drives make noise? It can cost upwards of thousands of dollars to do a forensic examination and data recovery of a single hard drive, with no guarantees on the recovery. For a fraction of the cost, Isys design can set up a disaster recovery plan to have your data ready to go as quickly as possible to minimize your time to recovery.
	Servers Isys Design specializes in Microsoft™ Server technology. We can custom build and configure a server for you according to your needs. Under our leases, we maintain all of the original hardware and provide the operating system pre-installed and configued with an appropriate number of client licenses. We will also set it up in your business and ensure connectivity to client computers. We currently provide Microsoft 2003 Server - Web, Standard, Enterprise, Small Business Server Standard, and Small Business Server Premium. All of our servers have a minimum RAID 1 configuration on both the operating system and data hard drives. Pricing is dependent upon final configuration.